About us

Our company: IR-Heating is a trading name of Dowsett Solutions Limited.

Who we are : Dowsett Solutions Limited (IR-Heating) are specialists in energy solutions and retailers in IR Heating technology based in the outskirts of Crawley West Sussex.

We are suppliers to both the general public and trade customers within the United Kingdom, with our range of IR Heating products.

Your order means that we seek to provide a Premium product, reliable delivery all backed by our first-rate customer service.

Our range of IR Heating panels work on a new technology that is emerging to reduce the costs of your heating while removing the need to use Gas or Oil.

All our panels can be either surface mounted or recessed into a suspended ceiling and from there they can provide the heating for any of your rooms.

Installation is easy as no water pipes or radiators need to be installed, you can simply plug the IR Heating panels straight into a 13 Amp socket outlet.

We are able to offer IR-Heating panels with either a plain white finish, pre-printed images, or with your own customised images which then means you can then blend your IR Heating panels into your room's décor.

Order Delivery

We seek to dispatch your order within 2-3 working days on orders placed before 1pm!

Customer Support

We have a friendly and helpful customer support team that are always happy to help you, whatever your query is. We're only a phone call away so pick the phone up and call us on 01444 391120 and one of our team will be there to help you. Our phone lines are open from 9:00am until 5:30pm every weekday. We are closed at weekends and Bank Holidays.

If these times don't suit you, you can use our website contact page and we'll get back to you by next working day.

Buy with confidence

Our IR Heating panels have an estimated lifespan of up to 100,000 hours, a testament to the quality of their construction and the heat that they emit. If that's not enough, each panel is tested before dispatch and then covered by a 2 year warranty, protecting you against any problems you may encounter in the future.

IR-Heating is a trading name of Dowsett Solutions Ltd.

Company number 05937633, VAT Number: 248627085 

Please note that no postal communication should be sent to the above registered address.

Customer support contact number: 01444 391120.

Last updated on 27th of April 2022.